Jetlink for Fmcg
Get orders directly from Jetlink The conversational Ai
With Jetlink Chatbot you can increase your sales and customer satisfaction without the need of a live agents help. With the Jetlink Chatbot customers can learn about detailed model information, can get service appointments, learn about the features of their cars and so much more.
%94.5
Conversations are solved with Jetlink chatbot.
90.000
Fmcg related inquiries solved with Jetlink Chatbot annually
150
Orders conducted using Jetlink Chatbot daily
SECTOR LEADERS THAT TRUST US
24/7 support with Jetlink
A virtual customer representative that is always online and ready for your customer’s needs and orders. Thanks to our approach your customer can order their needs 24/7 without the need of getting in touch with a representative.
Jetlink Chatbot is loved by it's users! Don't believe us? Take a look at JetFriends reviews about us from the G2 platform!
"DyDo Turkey WhatsApp Order System"
“Consumers can register and place their orders automatically without the need to install any application or human intervention.”
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Ekrem Aydın- DyDo Turkey
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Stress free route to go for your customers
Jetlink chatbot has a 97% and up intent match rate. This is far beyond our competitors. Jetbot reduces call center waiting times and can respond to them much quicker than a human can. Since there are no lines it’s a hassle free experience.
Get more sales with the help of Jelink.
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A Single line of code, that’s all it takes!
No one has the time to adapt to a new solution. Time is money. As Jetlink we set out from this mindset and created a chatbot that takes a single line of code to be up and running.
Shape your bot around your customer’s needs!
For your FMCG chatbot multiple integrations can be done! Keep in mind that possibilities are endless. Just to name a few:
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Inventory checker
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Order tracker
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Basket reminders
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Product recommendations
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Location finder
Keep In Mind
Jetlink chatbot can get in touch with your customers proactively. With proactive conversations Chatbot can:
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New Campaign or deal recommendations based on your purchase history
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Showcasing new products
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Discount code delivery
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Basket reminders
Live agent takeover
Even Though Jetling is one of the easiest chatbots to use, sometimes we all want or need to speak with a live agent. This is possible with Jetlink. Without the need of a new conversation or a new window the agent can take over directly.
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Multi-Language Support
Global companies have customers and operations all over the world. Jetlinks’s flexible conversational AI engine can adapt to 157 languages, including English, Spanish, Turkish, Portuguese, Italian, German, French, Arabic and others.
Deeper understanding with Probabilistic AI™
Reaching a deeper understanding of conversational AI through deep learning is possible.
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Customers don’t always communicate their needs clearly and even simple sentences can cause misleading solutions. Learn how Probabilistic AI™ can go through noisy interactions to ensure at clear, clean and — most importantly — accurate responses to every customer query.
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In this way, Jetlink's conversational AI eliminates ‘false positive’ responses in 90% of cases.
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Understand Multiple Intents
Jetlink's Conversational AI can easily distinguish between multiple variables simultaneously, such as when customers ask for several products or services at the same time. In this way, conversational AI eliminates false positives and offers multiple intent options for accurate answer.
Dynamic answers
Boost engagement with rich messages and dynamic answers. Your Jetlink chatbot uses text, buttons, and images when talking with your customers. More than that, your chatbot connects with your backend services to give dynamic answers based on users inputs.
Entity extraction for natural conversations
Entities are lists and synonyms of your products, locations, and services. They can be also system entities such as date, ID number, phone number, email etc. They help chatbots catch and validate data important for the intents.
Direct answer
in one step
Jetlink's AI powered chatbots applies two matching systems to match user questions with chatbot responses. Machine learning algorithms check entire sentences, while entity extraction system look for specific words to bring exact answer for the user.
Conversation designer
Build chatbots with ease using a drag-and-drop interface. Quickly arrange the conversation flow to create exactly the chatbot you need.
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Anyone can drag and drop Jetlink's no code conversation designer to create engaging chatbot conversations that delight customers with rich multimedia content.
Anaytics
Make better decisions with data and insights, collected from every automated customer conversation. Jetlink reports provide strategic context to enhance your chatbot’s performance and deliver a much more meaningful customer experience.
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Understanding the performance of your chatbot shouldn’t be a guessing game. Our chatbot has an intuitive, easy-to-understand Analytics Dashboard that provides the data and direction you need to drive business outcomes. Uncover unanswered questions missing information. Review the % of engaged customers and topics. Capture the % of conversations that require an agent
