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How Incorrect Business Hours and Address Information Can Lead to Customer Loss?

Updating business information isn't just a technical task to keep digital profiles looking organized. Address, opening hours, phone number, and location information need to be up-to-date across all platforms so customers can find a branch, visit at the right time, contact them by phone, or schedule an appointment. If any of this information is incorrect, the customer journey can be cut short before they even reach the store. Especially for brands with multiple branches, confl

12 hours ago6 min read

How Can Using Agentic Chatbots in E-commerce Increase Sales?

The use of agentic chatbots in e-commerce facilitates not only the customer's access to information but also their completion of the next step in the purchasing journey. A user might inquire about a product's stock availability, want to compare two models, or prefer not to proceed to the payment step without learning about delivery conditions. Each of these requests represents a critical moment where the intention to buy is high but the decision is not yet final. In tradition

12 hours ago6 min read

Jetlink was featured in 27 reports at G2 Summer 2026.

When evaluating an AI platform, what is the most reliable source: the vendor's own website or reviews left by thousands of real users on an independent platform? For the vast majority of B2B software decisions, the answer is the latter. And in this respect, G2 stands out as one of the most trusted references in the industry. Jetlink was featured in 27 reports at the G2 Summer 2026 Reports, earning 14 different badges in the Chatbot category. This result covers the Middle East

12 hours ago5 min read

Jetlink Makes an Open Source Move: Conversations with JetlinkSTT Now Conversations are Data

Consider this: A medium-sized call center handles 1,000 calls a day. Each call averages 5 minutes. That translates to approximately 83 hours of voice data per day. Within those 83 hours, there are real customer issues, recurring complaints, moments that either convert or cancel purchases. But the vast majority of this data is never analyzed. Because the voice doesn't fit into the tables. This is where speech recognition technology — Speech-to-Text (STT) or Automatic Speech Re

12 hours ago4 min read

One Step Further from Jetlink: Text-to-Speech with JetlinkTTS

Sound is no longer a tool, it's an experience. How does a customer feel when they speak with your company's voice assistant? Do they feel like they're connecting with a robot or a real person? This question is no longer just an aesthetic preference — it's an operational decision that directly impacts customer satisfaction, brand perception, and conversion rates. And for years, the answer was: "Good sound quality is expensive and not customizable." Jetlink is changing that equ

12 hours ago5 min read

How do we know that an AI Agent is not only working, but working correctly, securely and consistently?

AI Agents Can Now Audit Themselves: Introducing Jetlink Agentic Self Audit

AI Agents Are No Longer Just Working. They Are Learning to Audit Their Own Work. The next major step in artificial intelligence is not simply about generating better answers. It is about knowing whether those answers can be trusted. AI Agents are rapidly moving beyond traditional chatbot experiences. They can search knowledge bases, trigger APIs, complete workflows, make decisions and interact with business systems on behalf of users. As their autonomy increases, a much more

6 days ago7 min read

Jetlink & Reserve with Google Integration

At Jetlink, we are committed to connecting you with your customers where they are. We are excited to announce that JetLocation now integrates with Reserve with Google , making it easier for users to discover and book your services directly through Google Search and Google Maps. What is Reserve with Google? The Reserve with Google integration makes it easy for your customers to book appointments with you through Google Search and Maps. When potential customers search for you

Mar 32 min read

Jetlink AI Agent Design & Prompt Engineering Comprehensive Guide

Redesigning Communication with AI AI Agents have become the backbone of modern customer service. However, simply toggling an AI Agent to "ON" is not enough. The success of an assistant running on the Jetlink infrastructure depends 20% on the technology and 80% on the quality and architecture of the instructions (Prompts) given to it. This document is a technical resource designed to help you utilize Premium and Plus models on the Jetlink platform with maximum efficiency, e

Dec 10, 20256 min read