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Jetlink x Şikayetvar Integration: A New Era in Customer Complaint Management

  • Jetlink
  • Aug 5
  • 2 min read
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Perfecting customer experience has become indispensable for brands in today’s competitive business landscape. At Jetlink, we deliver added value to businesses with pioneering technologies in this field. Now, with our integration with Şikayetvar - Turkey’s leading customer satisfaction platform - we’re ushering in a brand-new era in how brands manage and respond to customer complaints!



What Is Şikayetvar Integration?


1. All Complaints in a Single Panel:


All customer complaints from various channels are centralized in Jetlink’s unified panel. This means you can easily manage notifications coming from your website, social media, and Şikayetvar—all from a single screen.


2. Automated Response Templates and AI Support:


With Jetlink’s advanced response templates and Natural Language Processing (NLP) technology, incoming complaints receive quick, personalized, and brand-specific replies—almost indistinguishable from human touch. This ensures the most suitable approach for customer satisfaction.


3. Instant Notification & Reporting:


Every complaint instantly appears in your Jetlink panel, enabling your authorized teams to take immediate action. With advanced reporting tools, you can effortlessly monitor response times, resolution rates, and customer satisfaction scores.


4. Increased Customer Satisfaction


By enabling rapid responses to customer requests, the Şikayetvar integration delivers a noticeable boost to your brand’s online reputation. This also contributes to stronger brand loyalty and more positive customer feedback.


Why Choose Jetlink-Şikayetvar Integration?


  • Operational Efficiency: Reduce workload and minimize human error by managing all customer complaints from one centralized dashboard.

  • Automation & Smart Analytics: Gain fast and accurate insights about customer complaints thanks to automated replies and intelligent analytics.

  • Competitive Advantage: Brands that respond instantly and effectively to complaints stand out in the digital arena.


Easy Setup & Fast Integration


The Jetlink-Şikayetvar integration can be activated in just a few steps - no technical expertise required. With quick setup and 24/7 support, we’re with you throughout the process.


How Does the Jetlink - Şikayetvar Integration Work?


  1. Register your Şikayetvar API key on the Jetlink platform.

  2. Define your automated response templates and set up the approval mechanism.

  3. Every new complaint is automatically transferred to your Jetlink panel.

  4. Respond to customers either automatically or through an approval process.

  5. Access reports and analytics at every stage of the workflow.



Transform Customer Experience with Jetlink!


If you want to manage customer complaints from a single panel and deliver instant, corporate-standard responses, discover the Jetlink-Şikayetvar integration today.


For more information or to request a demo, contact us at: hello@jetlink.io




 
 
 

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