Jetlink Product ChangeLog

Semra Kartal
Jun 20
4 min read

Updated: 2 days ago

A changelog of the latest updates for Jetlink products.

Release Notes – v810 – 06.07.25

🚀 New Features & Enhancements

New Audit Log Report

A comprehensive and fully redesigned audit log mechanism is now live tracking every critical action performed by users, admins, and system processes. (for JetReview dashboard)

Benefits:

Enables detailed traceability of all platform activities (logins, configuration changes, data exports, and more)
Allows account managers and admins to monitor compliance and investigate incidents with ease
Facilitates secure, accountable team collaboration by providing timestamped records for every change Discover

Google Menu Management Screens

A major development for multi-location businesses: you can now manage and update Google menus for potentially hundreds of locations with a single click.

What’s new:

Unified dashboard for Google Menu management
Bulk editing and publishing for massive time savings
Consistent brand experience and instant menu updates across all your locations Discover

Marketplace Channel Multi Selection

Previously, a knowledge base could be assigned to only a single marketplace channel (e.g., Trendyol). Now, you can select and manage multiple channels at once for each knowledge base.

Benefits:

Simplifies knowledge base administration across platforms
Enables rapid, large-scale onboarding and updates
Ensures information consistency on Trendyol, Hepsiburada, and more; no repetitive setup required
Discover

New AI Model Update & Performance Improvements

JetMarketplace’s AI layer now features significant performance upgrades including the integration of the state-of-the-art GPT‑4.1 model.

Improvements:

Faster and more accurate AI responses
Enhanced understanding of customer queries
Seamless handling of higher traffic and more complex marketplace scenarios

Release Notes – 8.4.1.0 – 02.07.25

🚀 New Features & Enhancements

New Timeout Settings

JetVoice now offers advanced timeout settings, enabling you to customize key parameters directly from the panel. You can configure user response time, automatic conversation termination duration, and maximum call duration in seconds. With these enhancements, you can better optimize the user experience and manage system resources more efficiently.

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Improvements of RAG API Endpoints

We have updated and expanded the knowledge base APIs within JetAgent & JetBot. New endpoints have been added and existing requests have been optimized, making external knowledge management much more seamless and flexible.

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Improvement of JetCrawl

JetCrawl has been enhanced to enable the retrieval of site metadata and key links during knowledge base training via web crawling. This improvement allows the knowledge base to be enriched not only with page content but also with important metadata and critical links, resulting in more comprehensive and context-aware AI responses. Discover

Always Call Function Feature

With this update, JetAgent can now generate a function/tool call, including <knowledge base> search, for every user message, ensuring that all responses are powered by the most relevant and up-to-date information.

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Activate Paralel Function Calling Feature

JetAgent now supports parallel function calling, enabling the assistant to trigger multiple tools or APIs simultaneously within a single user message. This enhancement improves performance and allows JetAgent to deliver richer, more comprehensive answers by aggregating data from multiple sources in one step.

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Jetlink SEE Support

Jetlink SEE is now available for JetAgents. With this development, JetAgents can understand and interpret images just like a human; enabling a whole new level of visual intelligence.

More Detailed Voice Reports

JetInsight now provides enhanced voice call reports, offering deeper analytics and granular breakdowns of call duration, frequency, and source; empowering you to track and optimize every aspect of your voice interactions.

Discover

Release Notes – 8.4.0.0 – 19.09.25

🚀 New Features & Enhancements

Web Messenger Voice Messaging Support

Users can now send voice messages through the Web Messenger, enhancing accessibility and communication.

JetAgent – Welcome Voice Response

A new feature has been developed for users who want to use the welcome message in voice chats differently from the written version.

Set up JetVoice

Agentic User Data Parameter Support

Allows dynamic injection of user data into Agentic prompts for more personalized interactions.

Agentic Welcome Message Typing Effect

Typing animation now simulates a more natural welcome message experience in Agentic bots.

Agentic – Request Limit Timeout Handling

Better handling and user notification when API request limits are reached.

Static Answer Keyword Matching Logic

Improved detection and matching logic for static answers tied to keywords.

New RAG API Endpoints & Filter Architecture

Additional endpoints and filters allow more advanced, flexible LLM knowledge base trainings.

Discover LLM Update API

Settings Page – Channel Name Display Fix

Channel names now render properly in the settings on the Agentic interface.

Set up JetAgent

Conversation URL Click Reporting

Introduced click tracking for links in bot replies, enabling performance analysis of in-conversation CTAs.

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Live-chat Agents Metrics Report

Added a new report that provides detailed metrics on the performance of live-chat agents. This feature enables better monitoring and analysis of agent efficiency in real-time chat interactions.

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