Jetlink Product ChangeLog

A changelog of the latest updates for Jetlink products.

Release Notes – 8.4.0.0 – 19.09.25

🚀 New Features & Enhancements

Web Messenger Voice Messaging Support 

Users can now send voice messages through the Web Messenger, enhancing accessibility and communication.

JetAgent – Welcome Voice Response

A new feature has been developed for users who want to use the welcome message in voice chats differently from the written version.

Set up JetVoice

Agentic User Data Parameter Support

Allows dynamic injection of user data into Agentic prompts for more personalized interactions.

Agentic Welcome Message Typing Effect 

Typing animation now simulates a more natural welcome message experience in Agentic bots.

Agentic – Request Limit Timeout Handling 

Better handling and user notification when API request limits are reached.

Static Answer Keyword Matching Logic 

Improved detection and matching logic for static answers tied to keywords.

New RAG API Endpoints & Filter Architecture

Additional endpoints and filters allow more advanced, flexible LLM knowledge base trainings.

Discover LLM Update API

Settings Page – Channel Name Display Fix

Channel names now render properly in the settings on the Agentic interface.

Set up JetAgent

Conversation URL Click Reporting 

Introduced click tracking for links in bot replies, enabling performance analysis of in-conversation CTAs.

Discover

Live-chat Agents Metrics Report  

Added a new report that provides detailed metrics on the performance of live-chat agents. This feature enables better monitoring and analysis of agent efficiency in real-time chat interactions.

Discover

Mobile SDK Fullscreen Mode

Jetlink’s mobile chat widget now supports fullscreen display for an improved mobile experience.

Meta Ads Management Interface 

Added an admin interface to manage Meta Ads welcome flows and configurations directly.

Discover Meta Ads Flows

Autocomplete Suggestion with Channel Selector 

Channel-based autocomplete improves configuration precision by showing context-aware suggestions.

Discover Autocomplete Suggestion Feature

Mobile Proactives Auto-Hide Feature 

Developed auto-hide duration handling on mobile proactive chats.

Discover Auto-hide Feature

Proactive Screens UX Bug Fix

Fixed layout misalignment and interaction lag on proactive configuration screens.

Proactive API – Company Phone Parameter

Corrected data loss when saving company phone values via proactive API.

Discover Transactional WP messages API

Proactive Screen – Company Phone Parameter

Now you can filter your WhatsApp Proactive Messages via company phone.

Web Widget – Multi JetBot Bug Fixes

Resolved rendering bugs when the company have more than one JetBot.

Auto Waiting Message Timing Fix

Waiting messages now appear at the correct time when agents are delayed or offline.

Team Member Info Tooltip Fix

Fixed overlapping and incorrect tooltip content in the team member view.

Human Takeover Function Message Display Logic

Improved message visibility logic to show handover messages only when relevant on Agentic Infrastracture.

🚀 Bug Fixes

Entity Screen – Button Visibility Fix

Resolved issues with missing or unresponsive action buttons on the entity detail screen.

Sidebar Menu Item Activation Bug

Ensured active state display works correctly across all navigation menu items.

Conversation – Unseen Message Marker

Fixed persistent unseen message badge issue on conversation list.

Dropdown Overflow Scroll Fix

Prevented horizontal scrolling in dropdowns with long labels or values.