Opel Co-Pilot chatbot launched in May 2021 and since then, it has turned out to be a great lead generator and contributor to Opel brand image. In a really short time period, the chatbot became the best performing lead generator of all digital channels of the brand and changed brand manager perspective on the chatbot project.

Jetlink’s LLM RAG technology brought significant improvements to customer interactions. The Chatbot achieved a customer understanding rate of over 96%, providing quick and accurate responses that enhanced customer satisfaction.

In the competitive automotive industry, Lexus, synonymous with creating amazing experiences of luxury, recognized the importance of customer engagement for maintaining its market position. 

Kapital Bank, one of Azerbaijan’s leading financial institutions, partnered with Jetlink to improve digital customer experience, streamline interactions, boost self-service efficiency, and optimize human-agent workload with an AI-powered chatbot.

Revolutionizing Customer Service: UPS and Jetlink Collaboration
In the dynamic landscape of customer service, industry leader UPS found a remarkable intersection with Jetlink in 2023. This collaboration brought forth a groundbreaking development—the UPS Virtual Assistant, powered by advanced AI technology. 

Learn how Denizbank gained 10000+ Monthly Credit Leads and automated 90% of all incoming chats. Denizbank has collaborated with Jetlink, to create an AI powered chatbot, that provides relevant and instant answers to the banking questions and performs banking transactions across different channels.

The company which increases customer satisfaction thanks to the artificial intelligence chatbot that answers questions and requests with 95% intent match accuracy, experiences the ease of management from a single channel about communication with the hybrid system including live support. This system means quick action for customers and more time for agents.