top of page
jetagent2-transparent.gif
شعار جيت لينك (3).png

2,844

Total Questions

1,781 (63%)

Automatic Answers (AI)

1h 45min

Average Automatic Response Time

AI analyzes incoming questions, continuously learning and improving. Automatic mode ensures speed and quality together, while operators intervene only when necessary.

AI & Human Collaboration

Success & Impact

The system can answer most questions on its own. Users now get faster and more accurate responses. Customer support is smart, fast, and impressive, a full show!

​

Thanks to AI, Vestel JetMarketplace customer support is getting stronger and more impressive every day. 

Trusted by business worldwide

150+

What is next?

BYD Türkiye is planning to expand the capabilities of ChatBYD with the following developments:
- Integration with social media platforms (Instagram & Facebook)
- Voice-based conversational assistant (JetVoice)
- Dealer reputation and review management via JetLocation

These initiatives aim to further elevate the customer experience across all digital channels.

Conclusion
ChatBYD is more than a chatbot—it is a strategic tool supporting BYD Türkiye’s digital transformation vision. With Jetlink as a technology partner, BYD Türkiye has not only improved operational efficiency but also redefined how customers interact with the brand across channels.

المستطيل 5121.png

 Ready to combine AI automation with real human connection? Let’s talk.

📩 Schedule a Demo | 🚀 Deploy AI Live Chat | 📈 Enhance Support & Engagement

طلب عرض توضيحي

Vestel JetMarketplace – AI-Powered Customer Support

 Live since May 1st!
Vestel JetMarketplace customer support now runs in AI-powered automatic mode. Most incoming questions are answered instantly by AI, with operators stepping in only for critical cases.

WhatsApp Template (23).jpg
ek-guvencehizmetibanner 2(1).jpg

Products & Services Used

Frame 1010106227.png
Frame 1010106226.png
Frame 1010106224.png
Frame 1010106228.png
Frame 1010106231.png
Frame 1010106225.png
Frame 1010104151 (2)_edited.png
Frame 1010104151 (2)_edited.png
This is your Testimonial quote. Give your customers the stage to tell the world how great you are!

Frankie B.

This is your Testimonial quote. Give your customers the stage to tell the world how great you are!

Jesse N.

This is your Testimonial quote. Give your customers the stage to tell the world how great you are!

Jamie L.

Speed & Efficiency

  • Total Questions: 2,844
     

  • Answered: 2,824
     

  • Automatic Answers (AI): 1,781 (63%)
     

  • Curated/Edited Answers (Manual): 1,043
     

  • Average Automatic Response Time: 1h 45min
     

  • Average Curated/Edited Response Time: 3h
     

Thanks to AI, responses are now faster and more accurate, with operators handling only critical cases.

bottom of page