ininal reduced first-response and resolve time with  automation.

With Jetlink Conversational AI, Ininal provides a better experience by communicating uninterruptedly and quickly with customers. Ininal, which has a very high speech density, chose Jetlink to reduce the burden of the call center and to answer all kinds of questions of the customers without interruption. With Jetlink, it offers its customers a dialogic communication with an average of 90% correct matches, with 24/7 uninterrupted service. Jetlink keeps the customer experience at the highest level by automatically answering all requests and questions of its users regarding ininal on both mobile and web channels.