Jetlink for Leading Education organizations
Continuous Support For Your Students With
With Jetlink Chatbot you can provide continuous support for your students without the need of a live personnels help. With the Jetlink Chatbot students can learn about their grades, exam dates, can get TA appointments, get information about campus and so much more.
Happy Enterprise Customers
intent match accuracy
LEADING CUSTOMER-ORIENTED COMPANIES TRUST US
Help out students. Fast!
With the use of Jetlink chatbot, your students can get accurate information without the need of emailing the staff. With this your students will find more time to direct their focus on to their studies while your staff can focus on more impactful tasks.
Hello, I'm here for you👋🏽
With Jetlink Chatbot’s proactive approach you can always remind that you are there to help the students. Without the proactive approach chatbots looked like a gimmick to have which didn't attract many users. With proactive reminders multiple scenarios can be carried out.
With Proactive messages:
Welcome the user / student
Give out specific page related content
Greet the user based on time
Reach Your Students From Whatsapp
As days go by student demographic gets younger. Younger generations tend to go for new methods of communication. With this in mind we are happy to report we can fully integrate to WhatsApp Messenger! You can provide support for students directly from WhatsApp with more than 2 billion active users, WhatsApp messenger is a channel that shouldn’t be undervalued. With the usage of WhatsApp you can offer 24/7 support to your students.
We all been there. When you are new to to a school you don't know your way around. With this in mind the simplest way to get around is using maps. With Jetlink Chatbot it is now possible to find the closest classroom is possible just by typing in your location.
Live agent takeover
Even Though Jetlink is one of the easiest chatbots to use, sometimes we all want or need to speak with a live agent. This is now possible with Jetlink. Without the need of a new conversation or a new window the agent can take over directly.
Jetlink is loved by many people! Don't believe us? Take a look at JetFriends reviews about us from the G2 platform!
"Excellent Service And People!"
“Jetlink Conversational AI Platform allows us to be connected with our customers 24/7. We are able to create leads, activate proactive pop-ups and save our call centre many hours by activation”
Hazal Sarıkaya - Toyota Turkey
"Progress-Oriented Working System With Alternative AI Infrastructures"
“It is inspiring to work with a team that closely follows current technological developments and constantly improves itself.”
Alper Tosun - Altınbaş
"Endless possibilities with a bit of creativity..."
“The platform has a lot of features and the most interesting ones are the ones which still not discovered. You can shape it with your or the company's interests.”
Sercan G - Denizbank Online Banking Management
Global companies have customers and operations all over the world. Jetlinks’s flexible conversational AI engine can adapt to 157 languages, including English, Spanish, Turkish, Portuguese, Italian, German, French, Arabic and others.
Deeper understanding with Probabilistic AI™
Reaching a deeper understanding of conversational AI through deep learning is possible.
Customers don’t always communicate their needs clearly and even simple sentences can cause misleading solutions. Learn how Probabilistic AI™ can go through noisy interactions to ensure at clear, clean and — most importantly — accurate responses to every customer query.
In this way, Jetlink's conversational AI eliminates ‘false positive’ responses in 90% of cases.
Understand Multiple Intents
Jetlink's Conversational AI can easily distinguish between multiple variables simultaneously, such as when customers ask for several products or services at the same time. In this way, conversational AI eliminates false positives and offers multiple intent options for accurate answer.
Boost engagement with rich messages and dynamic answers. Your Jetlink chatbot uses text, buttons, and images when talking with your customers. More than that, your chatbot connects with your backend services to give dynamic answers based on users inputs.
Entity extraction for natural conversations
Entities are lists and synonyms of your products, locations, and services. They can be also system entities such as date, ID number, phone number, email etc. They help chatbots catch and validate data important for the intents.
in one step
Jetlink's AI powered chatbots applies two matching systems to match user questions with chatbot responses. Machine learning algorithms check entire sentences, while entity extraction system look for specific words to bring exact answer for the user.
Build chatbots with ease using a drag-and-drop interface. Quickly arrange the conversation flow to create exactly the chatbot you need.
Anyone can drag and drop Jetlink's no code conversation designer to create engaging chatbot conversations that delight customers with rich multimedia content.
Make better decisions with data and insights, collected from every automated customer conversation. Jetlink reports provide strategic context to enhance your chatbot’s performance and deliver a much more meaningful customer experience.
Understanding the performance of your chatbot shouldn’t be a guessing game. Our chatbot has an intuitive, easy-to-understand Analytics Dashboard that provides the data and direction you need to drive business outcomes. Uncover unanswered questions missing information. Review the % of engaged customers and topics. Capture the % of conversations that require an agent