Jetlink For Ecommerce
Support Your Customers With The Power Of Jetlink The Conversational Ai
With Jetlink Chatbot you can increase your sales and customer satisfaction without the need of a live agents help. With the Jetlink Chatbot customers can track their orders, can get service coupons, learn about the features of their product and so much more.
95.5
Conversations are solved with Jetlink chatbot.
100.000
Automotive related inquiries solved with Jetlink Chatbot monthly.
96% +
intent match accuracy
LEADING ECOMMERCE COMPANIES TRUST US
24/7 support with Jetlink
A virtual customer representative that is always online and ready for your customers' questions. They can ask about Inventory, product recommendations , shipping and so on!
Shape your bot around your cutomer’s needs !
For your E-Commerce chatbot multiple integrations can be done! Just to name a few, keep in mind that the possibilities are endless!
-
Inventory checker
-
Shipment tracker
-
Basket reminders
-
Product recommendations
-
Location finder
Hello, I'm here for you👋🏽
With Jetlink Chatbot’s proactive approach you can always remind yourself to the user. Without the proactive approach chatbots looked like a gimmick to have in your website which didn't attract many users. With proactive reminders multiple scenarios can be carried out.
With Proactive messages:
-
Welcome the user
-
Give out specific page related content
-
Greet the user based on time
Reach Your Customers From Whatsapp
We can fully integrate to WhatsApp Messenger! With more than 2 billion active users, WhatsApp messenger is a channel that shouldn’t be undervalued. From WhatsApp we can send proactive messages. With proactive WhatsApp
Proactive Messages you can:
-
New Campaign or deal recommendations based on your purchase history
-
Setting a credit limit
-
Application reminders for new credit cards
-
Credit Card Promotions
Training a Bot has never been this easy!
Live agent takeover
Even Though Jetlink is one of the easiest chatbots to use, sometimes we all want or need to speak with a live agent. This is possible with Jetlink. Without the need of a new conversation or a new window the agent can take over the conversation directly.
Jetlink is loved by many people! Don't believe us? Take a look at JetFriends reviews about us from the G2 platform!
"Progress-Oriented Working System With Alternative AI Infrastructures"
“It is inspiring to work with a team that closely follows current technological developments and constantly improves itself.”
Alper Tosun - Altınbaş
"A Team That Makes Things Easier"
“They are working for development in every way in order to add value to the project.”
Selin Kayhan - Citroén Turkey
Jetlink. Chatbot can be trained from your FAQ page with ease! Just add the link and you are good to go!
Multi-Language Support
Global companies have customers and operations all over the world. Jetlinks’s flexible conversational AI engine can adapt to 157 languages, including English, Spanish, Turkish, Portuguese, Italian, German, French, Arabic and others.
Deeper understanding with Probabilistic AI™
Reaching a deeper understanding of conversational AI through deep learning is possible.
Customers don’t always communicate their needs clearly and even simple sentences can cause misleading solutions. Learn how Probabilistic AI™ can go through noisy interactions to ensure at clear, clean and — most importantly — accurate responses to every customer query.
In this way, Jetlink's conversational AI eliminates ‘false positive’ responses in 90% of cases.
Understand Multiple Intents
Jetlink's Conversational AI can easily distinguish between multiple variables simultaneously, such as when customers ask for several products or services at the same time. In this way, conversational AI eliminates false positives and offers multiple intent options for accurate answer.
Dynamic answers
Boost engagement with rich messages and dynamic answers. Your Jetlink chatbot uses text, buttons, and images when talking with your customers. More than that, your chatbot connects with your backend services to give dynamic answers based on users inputs.
Entity extraction for natural conversations
Entities are lists and synonyms of your products, locations, and services. They can be also system entities such as date, ID number, phone number, email etc. They help chatbots catch and validate data important for the intents.
Direct answer
in one step
Jetlink's AI powered chatbots applies two matching systems to match user questions with chatbot responses. Machine learning algorithms check entire sentences, while entity extraction system look for specific words to bring exact answer for the user.
Conversation designer
Build chatbots with ease using a drag-and-drop interface. Quickly arrange the conversation flow to create exactly the chatbot you need.
Anyone can drag and drop Jetlink's no code conversation designer to create engaging chatbot conversations that delight customers with rich multimedia content.
Anaytics
Make better decisions with data and insights, collected from every automated customer conversation. Jetlink reports provide strategic context to enhance your chatbot’s performance and deliver a much more meaningful customer experience.
Understanding the performance of your chatbot shouldn’t be a guessing game. Our chatbot has an intuitive, easy-to-understand Analytics Dashboard that provides the data and direction you need to drive business outcomes. Uncover unanswered questions missing information. Review the % of engaged customers and topics. Capture the % of conversations that require an agent